Get help or report a problem
Need help using Glovelly?
Section titled “Need help using Glovelly?”Email support@glovelly.net when you need help completing a task, understanding what you see, or getting back to work.
Something broken or unexpected?
Section titled “Something broken or unexpected?”Use the problem report route when Glovelly does something unexpected, fails to save, shows an error, or gives you a result that does not look right.
Make a report useful
Section titled “Make a report useful”Tell us:
- what you were trying to do;
- what happened instead;
- the approximate time it happened; and
- a screenshot, if it does not expose sensitive information.
Do not send passwords, payment card details, or more client/personal information than is needed to understand the problem.